Kiosk Hydra is not a simple queue management system, but an advanced software platform for the administration and performance of counter activities, the control of human resources and communication, suitable even for the largest and most complex organizations.
It is a modular, flexible and intuitive solution that offers a range of fully integrated functions to simplify and automate the processes and service problems within a single branch as well as in networks of multiple branches located throughout the territory.
All centrally.
Designed to facilitate customer service requests, it allows queue management through a single administration console accessible anywhere. Kiosk Hydra not only simplifies the control of the offices in the area, but also facilitates and organizes the publication of information and entertainment content with a few mouse clicks.
Its scalable architecture makes this Customer Flow management platform a valid investment for today's and tomorrow's needs of any quality-oriented reality. Thanks to the modules of Kiosk Hydra it is really possible to range from Business Intelligence functions, to booking management, monitoring and alerts on mobile and much more. All to offer a truly satisfying customer experience.
Kiosk Hydra is the software platform that introduces new functions and methods in the management of queues, services and counter activities, and does it in the simplest, most effective and flexible way imaginable.
Used by important Italian entities of the Public Administration, Hospitals, Banking Institutes, Authorities, Kiosk Hydra uses the newest digital signage technology to offer complete centralized management of front office and back office activities, typical of single and multi-site realities. , single service and multi service, innovating the traditional concept of queuing system.
Completely renewed in the interface, with new management features and a powerful Statistical Analysis engine, Kiosk Hydra is the right tool for those Quality-oriented realities, which need refined control tools to respect their KPIs, act promptly with maximum optimization of resources.
Designed to allow employees to work at their best, wherever they are and to provide customers, users and patients with the best waiting and attention experience possible.
Advanced queue management system
Queue management system in cloud
Kiosk Hydra is a verticalized platform, developed to meet the specific needs of each market.
Choose the right management system for your business.
Our experts are able to support you in defining the optimal solution for managing queues in your business.
Plan your project carefully.
Our experts are able to support you in defining the optimal solution for managing queues in your business.
Plan your project carefully.
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Kiosk - C.so Borsalino 19/A, 15121 Alessandria. Italy - T. 0039.0131.250.313
