Improve the management of waiting times, communication with users and staff
We cannot deny that in public and private health care, hospitals, analysis laboratories, clinics or specialist offices, there are waiting times during which users are forced to stay, for more or less long times, in special salt. This is certainly a period of time that can be allocated to more practical and communication purposes far more useful than the usual worn-out magazines, offered while waiting.
Digital Signage easily provides the most effective and impactful response to this type of situation, offering entertainment and information to users, service communications to staff and emergency messages to both.
But let’s see in detail how a good Digital Signage display network can help a healthcare facility and its patients.
COMMUNICATES WEB SERVICES TO USERS IN THE WAITING ROOM
The services offered by hospitals and clinics to facilitate users in choosing a specialist, in bookings, etc., are often little used because they are not well known.
So why not communicate a new service available through the Digital Signage display network? While waiting, the message will be received and the user can ask for information or possibly consult the website. Greater communication, greater efficiency.
COMMUNICATES IN REAL TIME WITH THE STAFF
A Digital Signage network that can be defined as such, will make it possible to update the contents in real time and define them according to the location of the display. In this way it will be possible to have a direct line with the staff, to propose educational and training films in the areas reserved for university learning.
INFORMS AND ENTERTAINS WAITING VISITORS AND PATIENTS
Waiting times are a very useful time for a hospital or clinic to give health advice, to give service communications about hours and closures, to provide information on the location of certain services within the facility. Why not take advantage of it by using Digital Signage? Furthermore, RSS feeds, weather forecasts, news broadcasts and much more can be transmitted – drawing from an almost infinite source.
INFORMS IN THE EVENT OF AN EMERGENCY OR WORK IN PROGRESS
A well-designed Digital Signage network is able, thanks to its capillarity characteristics and the transmission of information in real time, to communicate promptly in the event of an emergency, route deviations caused by work in progress, maintenance works or particular situations. caused by peaks in public attendance due to extraordinary events (seasonal vaccination campaigns).
ELIMINATES WASTE OF PAPER AND INK
Thanks to the display network, it will no longer be necessary to print flyers, hang them, replace them, reprint them. Not only will it be possible to reduce the internal workload for those involved in communication, but it will be possible to work in a more respectful perspective for the environment.
Ask one of our consultants how to implement this new type of communication in your hospital or laboratory. Call us on 0131 250313 .
